Online Computer Developments

Client Satisfaction Questionnaire.

This questionnaire has been created to fulfil the following needs.

ü      To establish whether or not the service we provide you is of a consistently high standard.

ü      To establish if you believe there are any areas we can improve upon.

ü      For you to rate the overall service we provide.

Please take the time to complete this, We can't make our service better without you!

 

Please select your rating of the following… 
 

When the telephone is first answered.

Poor    Fair    Good    Excellent    N/A

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Helpfulness of staff.

Poor    Fair    Good    Excellent    N/A

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Telephone Support.

Poor    Fair    Good    Excellent    N/A

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Response times.

Poor    Fair    Good    Excellent    N/A

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Quality of work carried out on your behalf.

Poor    Fair    Good    Excellent    N/A

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Quality of pre-sale advice.

Poor    Fair    Good    Excellent    N/A

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Quality of post-sale advice.

Poor    Fair    Good    Excellent    N/A

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Delivery and / or Installation time from your order.

Poor    Fair    Good    Excellent    N/A

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Cost of goods or services.

Poor    Fair    Good    Excellent    N/A

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Would you recommend OCD to others.

Yes    No

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Other comments?